We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How long does shipping take?
Small Item
- Lighter
- Cig case
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 20-30 Business days** |
| Canada, Europe | 35-60 Business days |
| Australia, New Zealand | 35-60 Business days |
| Central & South America | 35-60 Business days |
| Asia | 30-60 Business days |
| Africa | 35-60 Business days |
*This doesnât include our 2-5 business day for processing time. (processing time could be extended to 10 days during COVID-19 situation)
**If your address is outside USPS service area, delivery time may be extended.
Large Item
- Lamps
- Exercise equipment
| Location | *Estimated Shipping Time |
|---|---|
| United States | 35-60Â Business days* |
*This doesnât include our 2-5 business day for processing time. (processing time could be extended to 10 days during COVID-19 situation)
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you havenât received tracking info within 5 days, please contact us.
| Tracking code format | Tracking link |
|---|---|
|
92xxxxxxxxxxxxxxxxxxx 93xxxxxxxxxxxxxxxxxxx |
Track |
|
AQxxxxxxxxxCN RUxxxxxxxxxNL LTxxxxxxxxxNL LZxxxxxxxxxCN UDxxxxxxxxxNL 420xxxxxxxxxxxxxxxxxxxxxxxxxxxxx |
Track |
How do you ship packages?
Packages from our warehouse will be shipped by economy international shipping service depending on the weight and size of the product. We try to make selling price are the most affordable as possible.
Do you ship worldwide?
Yes. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive at your country.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Â
REFUNDS & RETURNS POLICY